Pride of Jenni

Shipping Information

Everything you need to know about getting your order to you

Delivery Timeframes

All orders are dispatched from Melbourne, Victoria within 2–3 business days of being placed. Orders placed on weekends or public holidays will be processed on the next business day.

Destination Method Estimated Delivery
Australia (metro) Standard 3–6 business days
Australia (regional) Standard 5–10 business days
Australia (all) Express 1–3 business days
New Zealand Standard International 7–14 business days
Rest of World Standard International 10–21 business days

Shipping Rates

Order Value Australia International
Under $75 $8.95 standard / $14.95 express From $19.95
$75 and over Free standard shipping From $19.95

Tracking Your Order

Once your order has been dispatched you will receive a shipping confirmation email with your tracking number. You can use this to follow your order's progress through Australia Post or your carrier's tracking portal.

If you haven't received your tracking email within 3 business days of placing your order, please check your spam folder or contact us at the link below.

International Orders

We ship worldwide. Please note that international orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout.

Delivery times for international orders can vary significantly depending on customs processing in the destination country.

Questions about your order? Contact us here and we'll get back to you as soon as possible.